FAQ

Payment & Delivery

• How does your delivery service work?
• Will I be charged with customs and import duties?
• Can I change my delivery address after the order has left the warehouse?

Return & Exchange

• Can I change/cancel/add products to my order?
• How do I make a return/exchange, and what are the cost for this?
• I have recieved a faulty/incorrect product?

Order information

• I haven’t received my order confirmation, what do I do?
• How can I track the status of my order?
• Can I change/cancel/add products to my order?

Collection & Products

• What size should I choose?

General

FAQ

• How do I publish my content in other languages?
• Help, I have a question and I need an answer
• What are these sections and articles doing here?
• How do I customize my Help Center?

Announcements

• Your community is ready for users
• Welcome to your Help Center!