My order has been delivered to a collection point

Please be aware the default selection for delivery in most markets (including EU/UK/US) is to a collection point, this offers the best value and most secure shipping option.

To choose delivery to a home/office address this needs to be physically selected before the checkout/confirmation page as additional fees can be incurred.

Once UPS have delivered to a collection point they unfortunately cannot re-deliver to an alternate address, the order will remain at the collection point for 14 days, after that it is returned and refunded

Was this article helpful?
0 out of 2 found this helpful