How much time does it take to process a return and refund?

When we have received your return at our warehouse and it has been processed, we aim to process your refund within 7 business days. During peak season (Nov-Feb) please allow up to 14 days for your refund to be completely processed.

 

If you haven't received your refund within 14 days after the returned products have arrived at our warehouse, please contact us, and we'll investigate it further.

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