How do I make a return/exchange, and what does it cost?

 

If you would like to exchange or return a product purchased from onepiece.com, this can be processed within 90 days upon delivery. Within the first 30 days you can return the product and get a refund, from day 31-90 we offer you the opportunity to exchange the products or to receive a voucher for the value of the products. The products must be in their original condition and with hangtags still attached.

For all countries, except Norway, please go here to proceed.

You will be provided with a prepaid return label after registering your return in our system. If would like to return for a refund, the return freight costs will get deducted from your refund (9.90 EUR / 9.90 GBP / 14.90 USD / 99SEK / 89 DKK / 12.90 CHF).

In Germany and UK we offer free exchange of size.

For Norwegian customers:
1. Please find return information by clicking here.
2. Return labels for Norwegian customers can be pre-purchased on this link

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