How do I make a return/exchange, and what does it cost?

 

If you would like to exchange or return a product purchased from onepiece.com, this can be processed within 14 days upon delivery. The products must be in their original condition and with hangtags still attached.

For all countries, except Norway, please go here to proceed.

You will be provided with a prepaid return label after registering your return in our system. If would like to return for a refund, the return freight costs will get deducted from your refund (14.90 EUR / 9.90 GBP / 19.90 USD / 149SEK / 149 DKK / 17.90 CHF).

In Germany and UK we offer free exchange of size.

For Norwegian customers:
1. Please find return information by clicking here.
2. Return labels for Norwegian customers can be pre-purchased on this link

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