How does your delivery service work?

We understand the importance of receiving your goods when you expect them, especially if you have ordered something for a specific occasion and we use UPS to deliver goods from OnePiece.com to all over the world. Your products will be delivered directly to your door. They will make three attempts to deliver the package to you. If they are unable to deliver the package to you then it will be returned to the sender. The cost for uncollected packages is EUR 40. Therefore, please follow your tracking number on the UPS website as soon as your order is shipped. As soon as your order leaves our warehouse with UPS, they are fully responsible for the packages. In addition, they are also held responsible for missing packages. For more information, please visit www.ups.com.

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